Operations Manager -- 2

Job ID: 35892348

Budget: £250 – £750 GBP

Summary:


At Ace Pro Services Ltd, we owe our success to the efficient and innovative strategies we implement while delivering property services. To help maintain and grow this standard, we’re seeking an experienced Operations Manager to oversee the daily activities of our sites. The ideal candidate will have a sharp business mind and proven success in managing multiple departments for maximum productivity. This person will be highly skilled in dealing with international clients and be able to develop and maintain an environment of trust, diversity, and inclusion within the operations team. They should also be willing to unlearn and learn new concepts
About the company:

Ace Pro Services Ltd. is a facilities management company with its headquarters in London, UK. We offer a wide range of services tailor-made according to the clients’ requirements. With a state of the art software and a highly trained workforce, we are spread across the UK, satisfying the property needs of hundreds of customers.

Key Responsibilities:
Develop, implement, and review operational policies and procedures.
Able to think quickly and perform problem-solving tasks, even within changing conditions.
Address operational concerns and issues, monitor overall customer satisfaction
Conduct research for special projects, respond timely to inquiries, and present written/ oral briefings
Formulate strategies to ensure that hiring is 100%
Promote the company's culture and values through leadership by example, group interaction, and frequent one-on-one coaching with associates at every level.
Required skills and qualifications:
Two or more years of proven success in an operations management role
Strong communication, situational awareness, and organizational agility skills
Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
Proficiency in conflict management and business negotiation processes
Aptitude for learning new applications
Proficiency in Microsoft Suite
Preferred skills and qualifications:
Master’s degree (or equivalent) in operations management, business administration, or related field
Experience in the facilities/service industry is a plus
This is a full-time position for 37.5 hours a week from Monday to Friday. Candidates who can join immediately will be given preference.