Internal Email Management
Budget: $15 – $25 AUD
Position Title: Virtual Assistant
Location: Remote
Reports To: General Manager | Registered Nurse
About Us: Toowoomba Care Support Services (TCSS) is dedicated to providing exceptional care and support to our clients. We are seeking a highly skilled and motivated Virtual Assistant for our General Manager and assist with a variety of administrative and disability services- related tasks. Below would just be examples of each but would not be limited to the following:
Key Responsibilities:
* Administrative Tasks:
- Setting up staff on relevant digital platforms (OneDrive, Sharepoint, Citation HR)
- Liaise with HR company to confirm HR-related matters (i.e. schedule of pay)
- Implement instructions from General Manager to perform human resources tasks and form development
- Draft and respond to emails as confirmed by the General Manager
- Follow up on phone calls, SMS, and Teams messages
- Liaise with clients and stakeholders for matters related to the company
* Disability Services-Related Tasks:
- Assist with document-related tasks such as collating all documents necessary to draft care plans, risk assessments, drafting medication charts, in home client documents
- Calling Stakeholders or allied health professionals to check in and collate documents as necessary (i.e. calling pharmacies or GP clinics to obtain medication summaries)
- Utilising AI to assist with drafting care plans, risk assessments, and other relevant documents prior to review of the General Manager
- Implement instructions from General Manager (i.e. answer Teams queries regarding concerns, responding or sending out emails to staff/clients/other community members)
- Assign Microsoft Planner tasks necessary to complete deadlines
- Call pharmacies to obtain medication summaries.
* Skills and Qualifications:
- Proficiency in Microsoft Teams, form development, Microsoft Word, PowerPoint, Excel, and Adobe.
- Creative touch and experience using Canva for design tasks.
- Excellent English communication skills and strong writing abilities.
- Preferable someone with background in nursing or other allied health course (undergraduate is allowed)
- Experience using AI platforms like Copilot or Adobe AI
- Strong organizational and multitasking skills
- Ability to manage time effectively
Location: Remote
Reports To: General Manager | Registered Nurse
About Us: Toowoomba Care Support Services (TCSS) is dedicated to providing exceptional care and support to our clients. We are seeking a highly skilled and motivated Virtual Assistant for our General Manager and assist with a variety of administrative and disability services- related tasks. Below would just be examples of each but would not be limited to the following:
Key Responsibilities:
* Administrative Tasks:
- Setting up staff on relevant digital platforms (OneDrive, Sharepoint, Citation HR)
- Liaise with HR company to confirm HR-related matters (i.e. schedule of pay)
- Implement instructions from General Manager to perform human resources tasks and form development
- Draft and respond to emails as confirmed by the General Manager
- Follow up on phone calls, SMS, and Teams messages
- Liaise with clients and stakeholders for matters related to the company
* Disability Services-Related Tasks:
- Assist with document-related tasks such as collating all documents necessary to draft care plans, risk assessments, drafting medication charts, in home client documents
- Calling Stakeholders or allied health professionals to check in and collate documents as necessary (i.e. calling pharmacies or GP clinics to obtain medication summaries)
- Utilising AI to assist with drafting care plans, risk assessments, and other relevant documents prior to review of the General Manager
- Implement instructions from General Manager (i.e. answer Teams queries regarding concerns, responding or sending out emails to staff/clients/other community members)
- Assign Microsoft Planner tasks necessary to complete deadlines
- Call pharmacies to obtain medication summaries.
* Skills and Qualifications:
- Proficiency in Microsoft Teams, form development, Microsoft Word, PowerPoint, Excel, and Adobe.
- Creative touch and experience using Canva for design tasks.
- Excellent English communication skills and strong writing abilities.
- Preferable someone with background in nursing or other allied health course (undergraduate is allowed)
- Experience using AI platforms like Copilot or Adobe AI
- Strong organizational and multitasking skills
- Ability to manage time effectively
Related categories:
Communications
Time Management
Microsoft Office
Health Care Management
Technology