Holiday Let Customer Liaison Team Member (Based in UK)
Budget: £250 – £750 GBP
We're looking for someone who lives in the UK to join our small team; an extremely organised and reliable person to work closely with the Admin Guru and Property Manager in a supporting role. This is a home-based role.
The tasks for this role include, but are not limited to: monitoring the team inbox, responding to emails, taking bookings by phone, updating and filing electronic documents and improving our online presence. Furthermore, you will be required to be able to answer the phone to guests and be their main point of contact to help them with any issues, whilst working with the Team to resolve the problem. Our clients may be looking to make a booking, change a booking or enquire about our properties and prices, so we are looking for someone who can integrate within the team and get stuck into all of the required tasks.
Preferred skills required for this role:
- Excellent friendly/professional telephone and video call manner
- Experience demonstrating the use of emotional intelligence
- Strong written and verbal communication skills
- Excellent organisational skills
- Basic property maintenance knowledge
- Previous administrative experience (not essential)
- Flexibility with working hours
Job Type: Part-time (job-share due to being on call every other week)
Part-time hours: As required Monday - Sunday every other week. Other work can be worked flexibly.
Freelancer rate: Up to £12.50 per hour.
*It is a home-based role, all meetings are conducted via GoogleMeet, however property visits may be necessary.
* Please contact us if you are interested in applying for this role.
The tasks for this role include, but are not limited to: monitoring the team inbox, responding to emails, taking bookings by phone, updating and filing electronic documents and improving our online presence. Furthermore, you will be required to be able to answer the phone to guests and be their main point of contact to help them with any issues, whilst working with the Team to resolve the problem. Our clients may be looking to make a booking, change a booking or enquire about our properties and prices, so we are looking for someone who can integrate within the team and get stuck into all of the required tasks.
Preferred skills required for this role:
- Excellent friendly/professional telephone and video call manner
- Experience demonstrating the use of emotional intelligence
- Strong written and verbal communication skills
- Excellent organisational skills
- Basic property maintenance knowledge
- Previous administrative experience (not essential)
- Flexibility with working hours
Job Type: Part-time (job-share due to being on call every other week)
Part-time hours: As required Monday - Sunday every other week. Other work can be worked flexibly.
Freelancer rate: Up to £12.50 per hour.
*It is a home-based role, all meetings are conducted via GoogleMeet, however property visits may be necessary.
* Please contact us if you are interested in applying for this role.