Customer Support Specialist
Budget: €18 – €36 EUR
One of our customer in multinationsl travel booking industry looking for
Property manager. ??
With a permanent wish to improve our client services, we made it simpler.
We are offering full account management for booking and hosts company.
We need customer support specialists that can handle administrative tasks and account management.
The requirements for the applicant : ?
* The applicant include strong attention to details.
* college degree.
* Access to email and knowledge of use a device (computer or phone), basic software tools (Microsoft Office - Word & Excel).
We need fast, accurate and specialized members. It is mandatory to pass a short trial test / finish a task, that could last between 2-4 hours, with the possibility of extension to up to 1 week, if the candidate is involved in other projects, or not available to start immediately.
Payment, working hours & terms: ?
• Level I - Booking Account Administrator / Personal (inserting data): £18-£23 / hour*
• Level II - Booking Account Administrator / Enterprise (checking and reviewing documents for accuracy and completion): £23-£38 / hour
• Level III - Accounting Officer (reviewing your team progress, delete unnecessary data, do necessary modifies): £38-£43 / hour
• Level I - Booking Account Administrator / Personal (inserting data): 10-16 hours / week*
• Level II - Booking Account Administrator / Enterprise (checking and reviewing documents for accuracy and completion): 12-22 hours / week
• Level III - Accounting Officer (reviewing your team progress, delete unnecessary data, do necessary modifies): 12-22 hours / week
Main Responsibilities : ?
• get/download our client property (review and correct wrong information - if any)
• post/advertise it on our partner marketplace/platform or mobile application: Booking.com
• maintain the calendar up to date
• manage each account efficiently (reply to inquiries and/or accept bookings, inform guests about availability or unavailability) in order to maintain a high acceptance rate
• forward all guest information to your supervisor (name, email, phone number, reservation number, booking period and guest payment information)
Property manager. ??
With a permanent wish to improve our client services, we made it simpler.
We are offering full account management for booking and hosts company.
We need customer support specialists that can handle administrative tasks and account management.
The requirements for the applicant : ?
* The applicant include strong attention to details.
* college degree.
* Access to email and knowledge of use a device (computer or phone), basic software tools (Microsoft Office - Word & Excel).
We need fast, accurate and specialized members. It is mandatory to pass a short trial test / finish a task, that could last between 2-4 hours, with the possibility of extension to up to 1 week, if the candidate is involved in other projects, or not available to start immediately.
Payment, working hours & terms: ?
• Level I - Booking Account Administrator / Personal (inserting data): £18-£23 / hour*
• Level II - Booking Account Administrator / Enterprise (checking and reviewing documents for accuracy and completion): £23-£38 / hour
• Level III - Accounting Officer (reviewing your team progress, delete unnecessary data, do necessary modifies): £38-£43 / hour
• Level I - Booking Account Administrator / Personal (inserting data): 10-16 hours / week*
• Level II - Booking Account Administrator / Enterprise (checking and reviewing documents for accuracy and completion): 12-22 hours / week
• Level III - Accounting Officer (reviewing your team progress, delete unnecessary data, do necessary modifies): 12-22 hours / week
Main Responsibilities : ?
• get/download our client property (review and correct wrong information - if any)
• post/advertise it on our partner marketplace/platform or mobile application: Booking.com
• maintain the calendar up to date
• manage each account efficiently (reply to inquiries and/or accept bookings, inform guests about availability or unavailability) in order to maintain a high acceptance rate
• forward all guest information to your supervisor (name, email, phone number, reservation number, booking period and guest payment information)