Customer Service VA Needed

I'm looking for an experienced customer service Virtual Assistant to manage our support emails on Gmail. The ideal candidate should have a genuine desire to help customers and the ability to efficiently handle support tickets.

Key Responsibilities:

- Address customer inquiries via email
- Manage billing inquiries, order status updates, and returns/refunds
- Follow company protocols to resolve issues
- Report to me with a summary of queries and issues

Ideal Skills and Experience:

- Proven customer service experience
- Proficiency in Gmail and email management
- Excellent communication skills
- Problem-solving mindset
- Attention to detail

Looking forward to working with a dedicated professional!