Cleaning Business in need of Virtual Assistance to Enhance Telecommunications and Job Schedule Management

Job ID: 38358669

Budget: $15 – $25 CAD

I am in need of a reliable team or individual who can proficiently handle client inquiries, complaints, and questions via our OpenPhone-based telecommunications service, as well as assisting in job schedule management via the Jobber app. Here are the specifics:

- Increase efficiency for a team of 2-5; you'll be augmenting current team members
- Manage a moderate daily workload of 20-50 client interactions spanning phone calls, emails, and text messages
- Improve the speed of our client interaction resolution time significantly
-Use jobber to make scheduling changes and/or recommend potential job times

Ideal candidates should have:

- Enthusiasm for problem solving, with a fast-paced and efficient working style
- Excellent interpersonal skills for friendly and effective communication
- An understanding of OpenPhone and Jobber will be advantageous
- Previous experience in customer service and/or job schedule management is a plus.