Full Time Customer Service Representative with Zoho Desk Expertise

Job ID: 38439487

Budget: $2 – $8 USD

I'm in need of a dedicated customer service representative to work full time. Ideally, you should have experience in last mile delivery to understand the nature of our business better. Moreover, having worked with Zoho Desk is highly advantageous as this is our primary customer service channel.

Key Responsibilities:
- Engaging with customers primarily through email, phone and live chat.
- Resolving issues and ensuring customer satisfaction
- Maintaining and updating customer records in Zoho Desk

Ideal Candidate:
- Experience in last mile delivery preferred
- Proficient in Zoho Desk
- Excellent written communication skills
- Problem-solving and customer-oriented mindset
- Ability to work full time on a consistent basis

If you believe you have the right skills for this role and are committed to providing exceptional customer service, I'd love to hear from you.