Help me figure out a telegram bot error

I am looking for someone to help me with a Telegram bot error that I am experiencing. The Telegram bot is written in an unknown language, as the question was skipped. I am receiving an error message, although I am not sure what it means. The functionality that the bot should perform is automated messaging. I need help troubleshooting and resolving this error message. ( the error message {"ok":false,"error_code":409,"description":"Conflict: terminated by other getUpdates request; make sure that only one bot instance is running"} )I am looking to receive the best resolution possible.