IT Helpdesk Cloud Portal Development

I am looking to develop an IT helpdesk cloud portal designed to serve multiple companies with distinct roles, including super admin, company admin, IT technicians, and users. The portal should be accessible as a web application and include a comprehensive ticketing system.

Key Requirements:
- Multi-company support with role-based access for super admin, company admin, IT technicians, and users.
- Robust ticketing system featuring:
- Automated ticket assignment to streamline workflow
- Ticket tracking and status updates for transparency
- Priority and SLA management to ensure timely resolution
- Web application access for ease of use across various devices

Ideal Skills and Experience:
- Experience in developing cloud-based IT helpdesk solutions
- Strong knowledge of web application development
- Expertise in creating and managing ticketing systems with automation and SLA features
- Ability to design user-friendly interfaces for different user roles

I am seeking a skilled developer or team to bring this project to life, ensuring a seamless and efficient helpdesk experience for all users.