Drone Repair Centre Management Software Development

We are looking to develop a cloud-based service centre management software specifically tailored for our Drone Repair and Maintenance Centre. The software should help us manage daily operations efficiently — from customer enquiries to job cards, spare parts inventory, technician assignment, billing, and automated customer updates.

The platform should be mobile-friendly, intuitive, and accessible from any device (web + mobile browser optimized).

Key Features Required:
Customer Management

Add/edit customer details

View service history by customer

Job Card / Repair Ticket System

Create and manage job cards

Upload drone photos, service status updates

Technician assignment

Status tracking (Pending, In Progress, Completed, Delivered)

Inventory Management

Spare parts listing

Stock in/out

Low stock alerts

Billing & Payments

Estimate and final invoice generation (PDF export)

Multiple payment modes

Payment tracking

GST enabled (optional)

Notifications

Automated SMS / WhatsApp messages for updates (via API)

Service reminder messages

Dashboard & Reports

Daily/weekly/monthly reports (jobs, payments, spares used)

Technician performance

Export to Excel/PDF

Online Enquiry/Estimate Form Integration

Integration with our website enquiry form

Auto-create job card or lead in the backend

User Roles

Admin, Front Desk, Technician access with role-specific permissions

Optional Add-ons (if within scope & budget):
Mobile app (optional, or PWA)

Customer login portal to check job status

Multi-branch support (future)

Technology Preference:
Cloud-based (SaaS or private deployment)

Tech stack: Open to your suggestion (Laravel, Node.js, React, etc.)

Should be scalable and secure

Deliverables:
Full source code with deployment support

Basic user manual / admin guide