Zendesk Systems Developer-Administration

We are a dynamic, fast-paced start-up company. We just started migrating our help desk from Freshdesk to Zendesk. We have moved the majority of the Knowledge Base and Automated Ticketing content. We need assistance optimizing our workflows to take advantage of automations and other features of Zendesk not available in Freshdesk. We also need assistance with all of the UI elements. We have moved our help center articles to Zendesk Guide but need assistance configuring it to optimize self-help. Due to regulatory restrictions of our end users, we cannot utilize omnichannels or Answer Bots. We need to configure AWS Connect to provide the Bot functionality, but that can be handled in a subsequent phase. We would like to get the migration completed as quickly as possible and are flexible with hours/schedules. The preferred time for collaboration is evening (5-9pm Central Standard Time).