cisco finesse Agent Desktop & live chat
Budget: $30 – $250 USD
Expected Wait Time for Customer scope
• Customers who called IVR and wanted to talk with our agent should know the expected wait time before connecting with them.
• The expected wait time should be only hours and minutes.
• The expected wait time should be both in Arabic and English.
• Customers who called IVR and wanted to talk with our agent should know the expected wait time before connecting with them.
• The expected wait time should be only hours and minutes.
• The expected wait time should be both in Arabic and English.