Comprehensive IT Infrastructure Support
Budget: ₹2,500 – ₹0 INR
I need an experienced IT-infrastructure and operations professional who can step in as a hands-on extension of my team. My immediate priority is strong team management: coordinating technicians, assigning tasks, setting KPIs, and keeping everyone focused on service-level targets while watching costs. Alongside that leadership role, you will take ownership of our network environment.
Network scope
- Monitoring & maintenance across all sites
- Security enhancements that tighten our current defences
- Performance optimisation to keep latency low and uptime high
Within monitoring and maintenance, I expect:
• Routine check-ups and firmware/patch updates
• Fast, methodical troubleshooting and repair when incidents arise
• Planned hardware and software upgrades that minimise disruption
Your plan should outline the tools you prefer for monitoring (e.g., SolarWinds, PRTG, Zabbix), ticket tracking, and reporting. Weekly status reports and clear metrics are required so I can see the impact on stability, cost, and team productivity.
Acceptance criteria
1. A 30-day roadmap covering team roles, monitoring cadence, upgrade windows, and cost-control checkpoints.
2. Documented network health baseline, then measurable improvements in uptime and incident response time after 60 days.
3. Transfer of knowledge to in-house staff via concise SOPs at project close.
If you have a proven record managing teams while keeping networks secure, stable, and within budget, I’m ready to get started.
Network scope
- Monitoring & maintenance across all sites
- Security enhancements that tighten our current defences
- Performance optimisation to keep latency low and uptime high
Within monitoring and maintenance, I expect:
• Routine check-ups and firmware/patch updates
• Fast, methodical troubleshooting and repair when incidents arise
• Planned hardware and software upgrades that minimise disruption
Your plan should outline the tools you prefer for monitoring (e.g., SolarWinds, PRTG, Zabbix), ticket tracking, and reporting. Weekly status reports and clear metrics are required so I can see the impact on stability, cost, and team productivity.
Acceptance criteria
1. A 30-day roadmap covering team roles, monitoring cadence, upgrade windows, and cost-control checkpoints.
2. Documented network health baseline, then measurable improvements in uptime and incident response time after 60 days.
3. Transfer of knowledge to in-house staff via concise SOPs at project close.
If you have a proven record managing teams while keeping networks secure, stable, and within budget, I’m ready to get started.