ChatGPT Email Response Automation -- 2

I’m ready to streamline how incoming customer-inquiry emails are handled. The objective is simple: every time a new message arrives, Zapier should pass the content to ChatGPT, generate a friendly reply that matches our brand voice, and send it back through our email service automatically.

Here’s what I need built:
• One or more Zaps that trigger on new emails flagged as customer inquiries (Gmail, Outlook, or another standard mailbox—whichever you prefer to work with).
• A well-structured GPT prompt that reliably produces clear, helpful, friendly answers while retaining any key order or account details it extracts from the original message.
• Logic for edge cases—messages that can’t be answered automatically should be routed to a human inbox with a short “We’re on it” acknowledgment.
• Thorough testing plus a short hand-off guide so I can tweak the prompt or Zap steps later without breaking anything.

Newsletter and support-ticket handling aren’t in scope right now, but I’d like to leave the workflows flexible enough that we could bolt those on later if this phase goes smoothly.

If you have hands-on experience connecting OpenAI to Zapier and fine-tuning prompts for conversational, on-brand replies, let’s talk.