WhatsApp Product Info Chatbot Setup
Budget: $2 – $8 USD
I need an automated WhatsApp chatbot that answers product-related questions for my online store 24/7. The focus is strictly on providing concise, accurate information—pricing, sizes, colours, stock levels, shipping times, and any other facts shoppers usually ask before purchasing. No live-agent hand-off, no email support, and no sales campaigns for now; just a smooth, self-service experience that keeps customers informed without my manual involvement.
Here’s what I expect:
• Design a clear conversation flow covering all common product queries.
• Build and deploy the bot on the official WhatsApp Business API (or an approved provider such as Twilio, WATI, or Gupshup—use whichever you’re most comfortable with).
• Connect it to a simple product data source—Google Sheets, JSON feed, or a lightweight database—so I can update details myself without coding.
• Provide brief documentation or a walkthrough video so I know how to add new FAQs or tweak responses later.
Acceptance criteria
1. Users receive correct product information in under three seconds for each request.
2. Bot handles at least 50 simultaneous chats without crashing.
3. I can edit product data and see changes live after a quick refresh.
If you’ve built WhatsApp chatbots before, especially for e-commerce catalogues, I’d love to see a demo. Let’s get this launched quickly so my customers never have to wait for an answer again.
Here’s what I expect:
• Design a clear conversation flow covering all common product queries.
• Build and deploy the bot on the official WhatsApp Business API (or an approved provider such as Twilio, WATI, or Gupshup—use whichever you’re most comfortable with).
• Connect it to a simple product data source—Google Sheets, JSON feed, or a lightweight database—so I can update details myself without coding.
• Provide brief documentation or a walkthrough video so I know how to add new FAQs or tweak responses later.
Acceptance criteria
1. Users receive correct product information in under three seconds for each request.
2. Bot handles at least 50 simultaneous chats without crashing.
3. I can edit product data and see changes live after a quick refresh.
If you’ve built WhatsApp chatbots before, especially for e-commerce catalogues, I’d love to see a demo. Let’s get this launched quickly so my customers never have to wait for an answer again.