Urgent SMS Chat Responder
Budget: $15 – $25 USD
I have a steady stream of customer inquiries arriving by SMS and every message needs a clear, friendly reply within minutes. The task is purely chat-based—no sales calls, no upselling—just accurate, polite answers that follow the brief I will hand over.
You will log in to our web-based SMS dashboard, read each incoming question, and send a well-structured response that matches the tone and information guidelines I provide. Because the brand voice matters, I’ll share sample replies and a FAQ so you can copy the style from the very first message.
Timing is critical: responses must go out immediately during the agreed shift window, so reliability and attention to detail are essential. I monitor delivery reports in real time and can give quick feedback if wording ever needs adjustment.
Deliverables
• Real-time SMS replies for the duration of each scheduled shift
• Daily transcript export so I can review performance and customer sentiment
If you can start right away and keep the conversation flow seamless, let’s move forward.
You will log in to our web-based SMS dashboard, read each incoming question, and send a well-structured response that matches the tone and information guidelines I provide. Because the brand voice matters, I’ll share sample replies and a FAQ so you can copy the style from the very first message.
Timing is critical: responses must go out immediately during the agreed shift window, so reliability and attention to detail are essential. I monitor delivery reports in real time and can give quick feedback if wording ever needs adjustment.
Deliverables
• Real-time SMS replies for the duration of each scheduled shift
• Daily transcript export so I can review performance and customer sentiment
If you can start right away and keep the conversation flow seamless, let’s move forward.