Product Chat Responder -- 2
Budget: ₹750 – ₹1,250 INR
I run an online store and need someone who can jump straight into our customer-facing chat, greet visitors naturally, and give clear, accurate answers about our products—especially pricing and any discounts that may apply. Most questions are simple “How much?” or “Is there a promo today?”, so speed, clarity, and a friendly tone are crucial.
Here’s how it will work: you log in to our web-chat dashboard during the agreed shift, respond in Bahasa Indonesia, keep response times under two minutes, and update me if you spot recurring questions that might need a ready-made template or a new promo banner. I’ll provide a brief product catalogue, current price list, and active discount codes before your first session.
Deliverables
• Real-time chat coverage for the scheduled hours
• Daily transcript export so I can check quality
• A short end-of-shift note flagging any unanswered or unusual inquiries
If you have experience handling e-commerce chat, great—tell me about it. Otherwise, just show me you write quickly, politely, and error-free in Indonesian.
Here’s how it will work: you log in to our web-chat dashboard during the agreed shift, respond in Bahasa Indonesia, keep response times under two minutes, and update me if you spot recurring questions that might need a ready-made template or a new promo banner. I’ll provide a brief product catalogue, current price list, and active discount codes before your first session.
Deliverables
• Real-time chat coverage for the scheduled hours
• Daily transcript export so I can check quality
• A short end-of-shift note flagging any unanswered or unusual inquiries
If you have experience handling e-commerce chat, great—tell me about it. Otherwise, just show me you write quickly, politely, and error-free in Indonesian.