Instagram DM ManyChat Auto-Responder

I need a turnkey ManyChat setup that lets my Instagram Business inbox answer itself intelligently. The goal is for the bot to field everyday customer inquiries and suggest the right products without sounding robotic. For website https://earnleague.com

Here is what I’m after:
• Connect my Instagram account to ManyChat and enable the Instagram DM API.
• Build flows that blend predefined reply snippets with dynamic AI text so answers stay on-brand yet flexible.
• Train the AI to keep a neutral, informative tone—no slang, no stiff formality.
• Make sure each reply can pull from a product catalogue when someone asks for recommendations, and switch to a concise information mode for general questions.
• Provide a quick hand-off trigger to a human when the query goes beyond the approved topics.

Acceptance criteria: a test conversation must show the bot giving an accurate product suggestion and a clear answer to a generic shipping question, both delivered within two seconds. Include brief documentation so I can tweak templates or retrain intents later.

If you have solid ManyChat and NLP experience, this should be a smooth build.