Develop WhatsApp Shopping Cart Flow
Budget: ₹300 – ₹400 INR
Review current catalog: Identify product IDs, names, images, prices, and cart structure.
Define conversation flow: Map each stage:
Browse → Checkout
Cart summary → View Cart
Payment method & confirmation → Receipt
Post-payment → Location request
Identify required variables: For cart items, total amount, payment method, mobile number, receipt generation, location trigger.
Define templates: WhatsApp-approved templates for receipts, confirmations, and location requests.
Phase 2: Configure Visual Flow (1–2 days)
Build nodes for each step:
Cart summary with dynamic line items.
Inline buttons: “View Cart,” “Pay.”
Payment form: fields for payment method & mobile number.
Use conditional branches: Ensure location request only triggers after payment confirmation.
Media & formatting: Add product thumbnails, line breaks, and bold totals for clarity.
Add error handling: Empty cart check, invalid input, or payment failure.
Phase 3: Testing & Iteration (0.5–1 day)
Run through sandbox number: Confirm cart, payment, receipt, and location request render correctly.
Cross-device testing: Android and iOS WhatsApp apps.
Refine messages: Adjust text length, button labels, and image quality.
Phase 4: Documentation & Handover (0.5 day)
Document variables, tags, templates, and flow structure.
Create short Loom/video walkthrough showing each stage working.
Provide recommendations for future updates (new products, promotions).
Phase 5: Go-Live & Monitoring
Enable the flow in production once testing is complete.
Monitor first few orders for unexpected behavior.
Adjust timing or messages based on user feedback.
Define conversation flow: Map each stage:
Browse → Checkout
Cart summary → View Cart
Payment method & confirmation → Receipt
Post-payment → Location request
Identify required variables: For cart items, total amount, payment method, mobile number, receipt generation, location trigger.
Define templates: WhatsApp-approved templates for receipts, confirmations, and location requests.
Phase 2: Configure Visual Flow (1–2 days)
Build nodes for each step:
Cart summary with dynamic line items.
Inline buttons: “View Cart,” “Pay.”
Payment form: fields for payment method & mobile number.
Use conditional branches: Ensure location request only triggers after payment confirmation.
Media & formatting: Add product thumbnails, line breaks, and bold totals for clarity.
Add error handling: Empty cart check, invalid input, or payment failure.
Phase 3: Testing & Iteration (0.5–1 day)
Run through sandbox number: Confirm cart, payment, receipt, and location request render correctly.
Cross-device testing: Android and iOS WhatsApp apps.
Refine messages: Adjust text length, button labels, and image quality.
Phase 4: Documentation & Handover (0.5 day)
Document variables, tags, templates, and flow structure.
Create short Loom/video walkthrough showing each stage working.
Provide recommendations for future updates (new products, promotions).
Phase 5: Go-Live & Monitoring
Enable the flow in production once testing is complete.
Monitor first few orders for unexpected behavior.
Adjust timing or messages based on user feedback.
Related categories:
JavaScript
CSS
HTML
Chatbot
API Development
User Experience Research
Conversational AI