Develop WhatsApp Shopping Cart Flow

Job ID: 39943444

Budget: ₹300 – ₹400 INR

Review current catalog: Identify product IDs, names, images, prices, and cart structure.

Define conversation flow: Map each stage:

Browse → Checkout

Cart summary → View Cart

Payment method & confirmation → Receipt

Post-payment → Location request
Identify required variables: For cart items, total amount, payment method, mobile number, receipt generation, location trigger.

Define templates: WhatsApp-approved templates for receipts, confirmations, and location requests.

Phase 2: Configure Visual Flow (1–2 days)

Build nodes for each step:

Cart summary with dynamic line items.

Inline buttons: “View Cart,” “Pay.”

Payment form: fields for payment method & mobile number.

Use conditional branches: Ensure location request only triggers after payment confirmation.

Media & formatting: Add product thumbnails, line breaks, and bold totals for clarity.

Add error handling: Empty cart check, invalid input, or payment failure.

Phase 3: Testing & Iteration (0.5–1 day)

Run through sandbox number: Confirm cart, payment, receipt, and location request render correctly.

Cross-device testing: Android and iOS WhatsApp apps.

Refine messages: Adjust text length, button labels, and image quality.

Phase 4: Documentation & Handover (0.5 day)

Document variables, tags, templates, and flow structure.

Create short Loom/video walkthrough showing each stage working.

Provide recommendations for future updates (new products, promotions).

Phase 5: Go-Live & Monitoring

Enable the flow in production once testing is complete.

Monitor first few orders for unexpected behavior.

Adjust timing or messages based on user feedback.