Comprehensive Whatsapp Business Bot Development
Budget: $15 – $25 USD
I am seeking a proficient developer skilled with Dialogflow to craft an advanced WhatsApp bot for my business. This bot is designed to serve as a front-line communication tool, primarily tasked with answering frequently asked questions, providing detailed information related to our offerings, and dealing with customer complaints effectively.
Key Features Should Include:
* Response to FAQs: The bot should be programmed with an archive of answers to the questions often asked by our customers.
* Product Information Sharing: The bot should be capable of providing in-depth information about our products when tasked with that.
* Customer Complaint Handling: The bot must seamlessly handle customer complaints without further escalating the issue.
Data Collection:
In addition, the bot should be designed to collect user information that includes but is not limited to:
* User's Name
* User's Email Address
* User's Phone Number
* Options and Attachments shared
* Ticket Support Requests
* Sales Requests
Ideal Skills for the Job:
* Expertise in Dialogflow is paramount.
* Experience with bot development, specifically on WhatsApp.
* Strong understanding of data collection and processing.
* The ability to integrate functions like the FAQ response, the sharing of product information, and handling customer complaints smoothly and efficiently.
Key Features Should Include:
* Response to FAQs: The bot should be programmed with an archive of answers to the questions often asked by our customers.
* Product Information Sharing: The bot should be capable of providing in-depth information about our products when tasked with that.
* Customer Complaint Handling: The bot must seamlessly handle customer complaints without further escalating the issue.
Data Collection:
In addition, the bot should be designed to collect user information that includes but is not limited to:
* User's Name
* User's Email Address
* User's Phone Number
* Options and Attachments shared
* Ticket Support Requests
* Sales Requests
Ideal Skills for the Job:
* Expertise in Dialogflow is paramount.
* Experience with bot development, specifically on WhatsApp.
* Strong understanding of data collection and processing.
* The ability to integrate functions like the FAQ response, the sharing of product information, and handling customer complaints smoothly and efficiently.