WhatsApp Customer Support Bot Build

Job ID: 40624023

Budget: €1,500 – €3,000 EUR

I’m looking for a developer who can turn my customer-support workflows into a single, friendly WhatsApp bot. The bot’s core purpose is customer support, and it must be able to:

• Create bookings
• Answer FAQs
• Check flight status
• Confirm whether luggage has been paid

I will supply the content for our standard FAQs and the booking, flight-status, and luggage endpoints (or data extracts) we already use. You will connect these to the WhatsApp Business API, design clear conversational flows, and return a deployable, well-documented solution that my team can maintain.

Key expectations
• Clean code in a language or framework you are comfortable with (Node.js, Python, Java are all acceptable).
• Error handling, user-friendly prompts, and fall-back messages.
• Simple admin guide that shows how to update FAQs and credentials.
• Short hand-over call or video explaining setup and future edits.

If you have previous WhatsApp bot examples, please share a link or demo number so I can see how you handle dialogue flow and integrations.