WhatsApp Chat Support Assistant

I need someone who can jump in and handle day-to-day replies on my WhatsApp account. The task is straightforward: read incoming messages, answer promptly and politely, and escalate anything you are unsure about back to me.

Fluent written Indonesian is essential because virtually all conversations are in Bahasa. A friendly tone, good spelling, and the ability to keep replies concise will make you perfect for this role. You may work from anywhere as long as you can stay online during the agreed hours and respond within a few minutes of each new message.

Please let me know:
• The typical hours you are available (WIB)
• Any past experience doing live chat or customer service
• The device and internet connection you will rely on

I will give a short script/FAQ to get you started. Once you’re comfortable, I expect you to personalise answers while staying on brand. Looking forward to working together!