Troubleshoot Huawei IVS Feed Issues

Job ID: 39821924

Budget: $250 – $750 USD

My Huawei IVS surveillance server on the farm has suddenly stopped showing both the live feed and the playback recordings. Whenever I try to connect, the client times out; any on-screen messages are generic and don’t give me much to go on beyond “Connection timeout.”

I need someone who has already worked with Huawei IVS (or the Holosense iClient / Video Surveillance platform) to:

• diagnose why the live and archived streams are failing
• bring all services back online without data loss
• give me a brief outline of what was fixed so I can avoid the same outage in future

You will have remote access to the server UI and, if required, SSH/Windows login details. The network is stable and the cameras themselves appear to be powered and reachable, so I suspect a service dependency or configuration glitch inside IVS.

Please reply only if you have hands-on experience with Huawei video surveillance equipment; generic CCTV knowledge is not enough here.