Case Management Portfolio

Case study 4 – Josh
You work in a youth justice agency, in a program supporting young people who first come in to
contact with the criminal justice system. You receive a referral for Josh, 13 years old, from the Youth
Officer at the local police station. Josh has been arrested twice in the past 3 months, the first time
for shoplifting, and the second time for assaulting another teenager in a large fight at a house party.
The police did not pursue charges and referred Josh to you instead.
Josh currently lives with his father, step-mother, and infant step-sister. He does not go to school
very often, because he thinks that there is ‘no point’ and that ‘all of the teachers are idiots’. Josh
has a good relationship with one of his teachers, Mr. Phillips, who teaches sports and outdoor
education, and coaches the athletics team. Josh is popular amongst his peer group, but tends to
spend more time hanging around with friends of his older brother who have already dropped out of
school.
Josh lived with his older brother in kinship care with their grandparents until he was 8 years old.
Then, his father moved back to the local area and re-married, and so Josh and his brother moved in
with him. Josh initially loved living with his father and brother, but has struggled in the past 18
months. During this time, his older brother has gone to prison, and his baby step-sister was born.
Josh feels that his dad and step-mum have become distracted since the baby was born, and that
they don’t trust him to help with the baby. Josh says that they assume that he is a ‘lost cause’ and
will end up in jail like his brother.
Josh visits his older brother every Saturday in prison, despite it being a 2 hour journey on public
transport in each direction. Josh says that the only time he feels calm is when he is with his brother.
He otherwise feels angry a lot of the time. He doesn’t visit his grandparents very often because he
tends to end up in arguments with his grandfather. Josh says that he feels angry when he thinks
about his recent arrests, but is relieved that the police did not press charges.



Your portfolio should ‘tell the story’ of the work you’ve done and clearly show how you have progressed from one stage to the next. Each entry of your case portfolio should document your ‘work’ with the new referral as you progress through the stages of engagement, assessment, intervention, and termination.
You will include example case records to demonstrate your ‘work’.
At a minimum, you must include: - sample assessment(s) - sample intervention plan/case plan (you may use the proforma provided or develop one of your own)

You may also include further supporting documentation if you wish. Such as: - sample case notes - sample referral letters - sample intake forms You should include written justification of why you chose to work with the client in this way.
This should include a discussion of the theoretical framework/practice approach you have applied and some evidence as to why this is the most appropriate model to use in this situation. You should also include any other relevant considerations which have influenced your practice (such as ethics, policy, practice context, and/or legislation).
Include a minimum of 10 relevant academic references in APA style. Referenced in text according to APA style as well as including an APA style reference list.


There is no right or wrong form to use for your portfolio - you can find many of those online free for use, or you can create your own following some of the templates you find.

Here I am listing some examples I found from a quick search I did in Google:

https://www.communitydoor.org.au/organisational-resources/administration/policies-procedures-and-templates/people-using-the-service


https://www.health.ny.gov/diseases/aids/providers/standards/casemanagement/intake_assessment.htm



https://www.cpmanual.vic.gov.au/advice-and-protocols/tools-checklists/assessment-tools