Proposal for Call Center Contracts
Budget: $8 – $15 USD
HSL is a dynamic near-shore service company based in Jamaica—the third largest English-speaking country in the Western Hemisphere.
To provide world-class, personalized customer service solutions delivered by highly trained, friendly, professional customer service agents.
HSL offers a cadre of highly trained professionals who handle your inbound and outbound customer service calls and chat solutions. We understand the importance of having a cost-effective customer-centric operation, especially in times of economic crisis.
- HSL adheres to the highest standards of customer service
- HSL utilizes a state-of-the-art digital business platform and equipment
- HSL practices highly selective recruitment principles
- HSL hires and trains professional, knowledgeable agents
- Experienced agents
- Agents undergo background checks prior to employment
- HSL has the capacity to handle more than 25,000 calls per day
- HSL services are fully loaded: Agents, Wages, Benefits, Telecom
Options for Contracting HSL Services
- Hourly
- Contingency
- Fully loaded: Personal contact is what we do best because we established ourselves in the customer care business by taking over 25,000 calls a day for US Fortune 500 companies as diverse as TURBOTAX, WINDSTREAM COMMUNICATION , VICTORIA SECRET, VIACOM INC and+
2 authorized dealers for AT&T.
No criminal action has ever been documented for any HSL customer support agents or management staff. We understand that it is your business and reputation and we endeavor to act as if it was our own.
Why Near-shore Customer Support Might be the Right Solution For You
Hire HSL on a contingency basis or hire our customer support agents on an hourly basis. On a contingency basis. On an hourly basis, we can provide your contact center with professional support agents at a low cost. Our agents come fully loaded which includes all wages, benefits and telecom. Our support agents have an average of three years of experience and undergo background checks. In addition, HSL provides the inbound calls/outbound calls.
Contact us today and let us be your customer's support for you.
To provide world-class, personalized customer service solutions delivered by highly trained, friendly, professional customer service agents.
HSL offers a cadre of highly trained professionals who handle your inbound and outbound customer service calls and chat solutions. We understand the importance of having a cost-effective customer-centric operation, especially in times of economic crisis.
- HSL adheres to the highest standards of customer service
- HSL utilizes a state-of-the-art digital business platform and equipment
- HSL practices highly selective recruitment principles
- HSL hires and trains professional, knowledgeable agents
- Experienced agents
- Agents undergo background checks prior to employment
- HSL has the capacity to handle more than 25,000 calls per day
- HSL services are fully loaded: Agents, Wages, Benefits, Telecom
Options for Contracting HSL Services
- Hourly
- Contingency
- Fully loaded: Personal contact is what we do best because we established ourselves in the customer care business by taking over 25,000 calls a day for US Fortune 500 companies as diverse as TURBOTAX, WINDSTREAM COMMUNICATION , VICTORIA SECRET, VIACOM INC and+
2 authorized dealers for AT&T.
No criminal action has ever been documented for any HSL customer support agents or management staff. We understand that it is your business and reputation and we endeavor to act as if it was our own.
Why Near-shore Customer Support Might be the Right Solution For You
Hire HSL on a contingency basis or hire our customer support agents on an hourly basis. On a contingency basis. On an hourly basis, we can provide your contact center with professional support agents at a low cost. Our agents come fully loaded which includes all wages, benefits and telecom. Our support agents have an average of three years of experience and undergo background checks. In addition, HSL provides the inbound calls/outbound calls.
Contact us today and let us be your customer's support for you.