Phillipines call center representatives

Job ID: 40111394

Budget: $2 – $8 USD

Physically must be in Phillipines
Call Center Representative (US Account)
Full-Time | Night Shift | Remote / Office-based

We are hiring Call Center Representatives to support U.S.-based clients. This is a long-term, full-time position with stable monthly pay and clear responsibilities.

Responsibilities
Handle inbound and outbound calls for U.S. customers
Qualify leads and schedule appointments
Follow call scripts and update CRM records
Provide professional, clear, and polite communication
Meet daily and weekly performance targets

Requirements
Good to excellent spoken English
Clear voice and confident phone presence
Basic computer and CRM skills
Ability to work U.S. night shift hours
Previous call center experience is a plus but not required

Work Schedule
8 hours per day
5 days per week
Night shift (U.S. time zones)

Compensation & Benefits
Competitive monthly salary
Night shift differential
Paid training
Performance bonuses
13th month pay
SSS, PhilHealth, Pag-IBIG contributions
Long-term and stable employment

Work Setup
Remote or office-based (depending on location)
Professional and supportive team environment
Clear processes and structured training