Ecom Customer Support Specialist FULL TIME Position [Neutral/American Accent]
Budget: ₹12,500 – ₹37,500 INR
E-com website niche: Home Decor/Hardware Fittings
We are looking for someone to monitor calls, emails and chat. The volume currently is quite low, whenever you get a notification for call/email/chat . Once you get the hang of it we will branch out to more tasks like B2B sales along with more responsibilities.
If interested share a voice recording of you narrating the following paragraph:
Hi,
This ls [NAME], from the support team. How can I assist you today?
As the pen fell far to the floor, Amy watched it hit the linoleum. She knew she couldn't have caught that pen if Brian threw it to her from his greasy old hands. But she picked it up and wrote the directions to her house. She cleared her throat, but her words still sounded hoarse.
Thank you! Have a great day!"
Along with your voice note, answer the following screening questions:
1) Are you available to work from 9am-5pm EST?
2) Describe your recent experience with similar projects
3) Describe the best customer service you have ever received. What made it special?
4) What CRM tools do you have experience using?
5) Your expected monthly salary NOT hourly in your native currency (PHP)?
We are looking for someone to monitor calls, emails and chat. The volume currently is quite low, whenever you get a notification for call/email/chat . Once you get the hang of it we will branch out to more tasks like B2B sales along with more responsibilities.
If interested share a voice recording of you narrating the following paragraph:
Hi,
This ls [NAME], from the support team. How can I assist you today?
As the pen fell far to the floor, Amy watched it hit the linoleum. She knew she couldn't have caught that pen if Brian threw it to her from his greasy old hands. But she picked it up and wrote the directions to her house. She cleared her throat, but her words still sounded hoarse.
Thank you! Have a great day!"
Along with your voice note, answer the following screening questions:
1) Are you available to work from 9am-5pm EST?
2) Describe your recent experience with similar projects
3) Describe the best customer service you have ever received. What made it special?
4) What CRM tools do you have experience using?
5) Your expected monthly salary NOT hourly in your native currency (PHP)?