(UK) Customer Support agent

Seeking applicants from UK ONLY

Key Responsibilities of the role:

· Answering incoming calls in a timely fashion
· Reaching appointment targets daily
· Input to management information reporting
· Providing excellent customer care to all customers

Candidate Requirements:

· No previous call handling experience is required
· Confident speaking to new customers
· Strong communication skills, particularly telephone handling skills and conversion skills
· Good organisation and time management skills
· Strong IT skills and proficient in Excel and Word
· Team player able to motivate to succeed and driven by targets