Compliance Hotline Operator in China
Budget: $30 – $250 USD
China-based On-Call Hotline Call Handler (Low Volume, Long-Term)
⸻
Description
We are looking for a reliable person based in Mainland China to support a compliance / ethics hotline for an international client.
This is a very low-volume, on-call role, designed to be combined with other freelance or remote work, as long as the person works from a stable, quiet location.
⸻
Responsibilities
• Receive compliance / whistleblowing calls redirected to your mobile phone
• Answer calls professionally and calmly
• Collect information following a simple script
• Forward the information securely to our team
• Participate in test calls approximately once per month to confirm availability
⸻
Workload
• Expected real calls: fewer than 10 calls per year
• Availability required: you must be attentive and able to answer if a call comes in
• Calls are rare but must be answered when they occur
⸻
Work Environment Requirement (Important)
This role can be combined with other freelance or remote work, provided that:
• You work from a fixed and quiet location (home office, private workspace)
• You are not in a factory, public place, or on the street during working hours
• You can ensure privacy, confidentiality, and clear call quality
This requirement is essential due to the confidential nature of the calls.
⸻
Requirements
• Must be physically located in Mainland China
• Native or fluent Mandarin Chinese
• Comfortable handling phone calls and taking accurate notes
• Reliable, discreet, and responsive
• Own mobile phone
• Basic English for coordination
⸻
Compensation
This position is paid as a monthly retainer for availability, not for call volume.
Please include in your proposal:
• Your expected monthly fee
• Confirmation that you understand this is a low-volume, on-call role
• Confirmation that you work from a fixed and quiet location
• Your time zone and general availability
⸻
Long-Term Opportunity
This is intended to be a long-term collaboration with minimal workload but high responsibility when a call is received.
⸻
Description
We are looking for a reliable person based in Mainland China to support a compliance / ethics hotline for an international client.
This is a very low-volume, on-call role, designed to be combined with other freelance or remote work, as long as the person works from a stable, quiet location.
⸻
Responsibilities
• Receive compliance / whistleblowing calls redirected to your mobile phone
• Answer calls professionally and calmly
• Collect information following a simple script
• Forward the information securely to our team
• Participate in test calls approximately once per month to confirm availability
⸻
Workload
• Expected real calls: fewer than 10 calls per year
• Availability required: you must be attentive and able to answer if a call comes in
• Calls are rare but must be answered when they occur
⸻
Work Environment Requirement (Important)
This role can be combined with other freelance or remote work, provided that:
• You work from a fixed and quiet location (home office, private workspace)
• You are not in a factory, public place, or on the street during working hours
• You can ensure privacy, confidentiality, and clear call quality
This requirement is essential due to the confidential nature of the calls.
⸻
Requirements
• Must be physically located in Mainland China
• Native or fluent Mandarin Chinese
• Comfortable handling phone calls and taking accurate notes
• Reliable, discreet, and responsive
• Own mobile phone
• Basic English for coordination
⸻
Compensation
This position is paid as a monthly retainer for availability, not for call volume.
Please include in your proposal:
• Your expected monthly fee
• Confirmation that you understand this is a low-volume, on-call role
• Confirmation that you work from a fixed and quiet location
• Your time zone and general availability
⸻
Long-Term Opportunity
This is intended to be a long-term collaboration with minimal workload but high responsibility when a call is received.