Call Monitoring Software Integration with Microsoft Teams
Budget: $50 – $0 AUD
I'm seeking a professional to assist in configuring our call monitoring software for Microsoft Teams. Our internal team is responsible for the software development, but we need expert help with extracting call logs and user activity metrics from Teams to our on-prem SQL Server database.
Key requirements:
- Setting up data extraction from Teams: We're primarily interested in call logs and specific user activity metrics, particularly call queue data - how many calls are answered, how many are in the queue, etc.
Ideal skills for the job include:
- Profound knowledge of Microsoft Teams and its data extraction capabilities
- Strong understanding of call monitoring software
- Ability to work collaboratively with our internal software development team
Key requirements:
- Setting up data extraction from Teams: We're primarily interested in call logs and specific user activity metrics, particularly call queue data - how many calls are answered, how many are in the queue, etc.
Ideal skills for the job include:
- Profound knowledge of Microsoft Teams and its data extraction capabilities
- Strong understanding of call monitoring software
- Ability to work collaboratively with our internal software development team