Call Center Representative - Remote
Budget: $2 – $8 USD
Job Description
• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Other Back-office tasks
• A Team Player
Technical Requirements
• Minimum laptop or desktop specification must be i5 3rd generation
• 25mbps internet speed (wired or wifi)
• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Other Back-office tasks
• A Team Player
Technical Requirements
• Minimum laptop or desktop specification must be i5 3rd generation
• 25mbps internet speed (wired or wifi)