Call Center Mystery Shopping (UK only)

Job ID: 37531933

Budget: $30 – $250 USD

We are seeking mystery shoppers to evaluate the call center service on different levels.
We fund the purchase of a separate mobile number solely for this job ($12).

Minimum 3 Freelancers needed.
Up to 3-4 assignments weekly (each $100).
Shortlisted candidates will receive a detailed instruction.

Mystery shopper requirements:
1. Based in UK
2. UK resident with a valid document

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This task will be broken down into the following milestones (to ensure transparency and mutual satisfaction):

// Milestone 1 ($10+12) - Make an audio recording of a call (5-7 min)
- Step 1 - Buy a phone number and create an email for registration.
- Step 2 - Receive a call from a company manager.
- Step 3 - Ask 3-5 questions, make audio recording.
== Deliverables: audio recording in good quality.

// Milestone 2 ($20) - Verify your account
- Step 1 - Upload your ID photo
- Step 2 - Upload proof of address (any utility bill etc.)
- Step 3 - Upload your photo with ID
== Deliverables: screenshot of verified account.

// Milestone 3 ($70) - Record call & Make a payment (we provide the funds; you don't need to contribute any money)
- Step 1 - Receive a call from a company manager.
- Step 2 - Record a call and make a payment.
- Step 3 - Make a screenshot of payment confirmation.
== Deliverables: audio recording and screenshot of successful transaction.

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Apply only if eligible. Thank you for your consideration!