Bilingual Customer Service Representative

Job ID: 40128007

Budget: €2 – €6 EUR

A growing company is currently hiring bilingual Call Center Representatives based in Latin America to support their growing operations. This is a full-time, remote position with an immediate start for the right candidates.

This role involves handling inbound customer calls, scheduling appointments, and dispatching technicians using our CRM system. They’re looking for fast, reliable, and detail-oriented professionals who can communicate clearly and deliver excellent customer service.

Responsibilities:
- Answer inbound calls professionally and efficiently
- Schedule customer appointments accurately
- Dispatch technicians using our CRM platform
- Provide clear and friendly customer support
- Maintain accurate records and follow internal processes

Requirements:
- Fluent in English.
- Fluent in Spanish.
- Strong organization and attention to detail
- Comfortable working with CRM systems (experience required)
- Customer-focused with excellent communication skills
- Reliable, high-speed internet connection
- Quiet, dedicated workspace with good audio quality

Qualifications:
- Previous call center or customer service experience
- Experience with appointment scheduling
- Ability to start ASAP and work full-time

Application Process
To apply, please submit a short voice note (informal is fine) demonstrating your English fluency to

If you have any questions about the position or the application process, you may also contact me. But please note that I am not the employer and do not make hiring decisions. I’m only assisting with coordination and questions. All applications are reviewed directly by the company.

They’re looking for candidates who are ready to work, understand the importance of a quiet workspace, stable internet, and clear communication, and are committed to delivering high-quality service.
Related categories: Customer Support CRM Customer Service Call Center