Autodial Campaign with Audio Play

Job ID: 39599405

Budget: £20 – £250 GBP

I'm seeking a solution for an autodial campaign that efficiently connects calls and plays audio automatically when the client answers. The system should be designed to handle calls seamlessly and ensure a smooth transition to an available agent.

Key Requirements:
We need autodial campaing
When client answers call =
Call conects/shows to agent interface Live Call ON (Same as autodial)
+
Plays Audio selected in same time when client answers call and call transfers to agent to speak but need to be muted during audio)
then
When press 1 Audio 2 played
then
Transfer call in callmenu(or i dont know how) for availible agent to pickup call
AMD and NO Amd needed.

Ideal Skills and Experience:
- Experience in setting up autodial systems with integrated audio playback.
- Familiarity with call routing and agent interface systems.
- Ability to implement automated call handling features, including key-press detection and call transfer.
- Knowledge of AMD (Answering Machine Detection) and its application in autodial campaigns.

I'm looking for a freelancer who can provide a robust solution to enhance our call handling efficiency and improve client interaction.