Appointment-Setting Call Center Support

Job ID: 40603148

Budget: $5 – $15 USD

I run a baseball and softball training facility and I’m looking for a dedicated call-center team to handle one clear task: turning incoming and referred leads into booked coaching-session appointments on my calendar.

Here’s what I need from you:

• Place prompt call-backs to web leads on CRM
• Qualify each caller’s age group, skill level, and preferred time slot, then lock the session directly into my online booking system (GoHighLevel)
• Record basic notes on calls for continuty

At this stage I’m focused solely on appointment booking; I’m not asking for general customer-service or follow-up campaigns, though I may expand to those later if we work well together. Reliable English-speaking agents, clear phone lines, and consistent availability during U.S. business hours are essential.

Deliverable: a weekly report summarising call volume, conversions, and any issues encountered, along with real-time calendar updates for each scheduled coaching session.

If your team can start quickly and keep my cages full, let’s talk.