Looking for a Freelancer for New Business Communication revamp with a leading Enterprise Client

Project Title – New Business Communication revamp

Project Area – Sub-Function: Operations – Issuance (New Business)

communication/pending follow up

In scope:
Revamp of Application tracker
New edge solutions (chat bot/app/virtual assistance)
User requirement preparation, industry benchmarking, exploring new edge solutions, recommendations, UAT testing, Post-production testing, Regression analysis, Resolving Production issue

Qualifications & Skills Details – Project handling experience, communication skill

Project Introduction (Project details and background, Problem / need that the project addresses, Project stages and Criticality of the project)
Checking duplication of communications.
Revamping of current communications.
Track Application view changes as per customer experience and company benchmark.
Requirement gathering with concern stakeholder
UAT and testing
Identifying production issues & fixing them on priority related to communication

Key Project Deliverables
Sharing UR with IT
UAT Testing
Post-production testing
Communicating changes to all stakeholders
Resolving production PIR’s