Water Department BI and GIS Dashboard Design

Job ID: 39712787

Budget: ₹75,000 – ₹150,000 INR

1. Project Objective
To design, develop, and deploy a Business Intelligence (BI) and Geospatial Dashboard that enables the Water Department of Delhi to:

Monitor real-time water supply and distribution

Track citizen complaints and service SLAs

Analyze consumption, demand forecasting, and revenue collection

Detect and reduce leakages and non-revenue water (NRW)

Manage assets through GIS-based mapping

This will enhance transparency, operational efficiency, and decision-making for the department.

2. Scope of Work (In-Scope)
2.1 Dashboard Development
Water Supply Monitoring

Real-time status of reservoirs, tanks, pumps, and pipeline pressure.

Consumption & Demand Analytics

Daily/weekly/monthly consumption reports, zone-wise usage.

Demand forecasting with seasonal patterns.

Revenue & Billing Analytics

Billing collection trends, arrears, and outstanding payments.

Citizen Complaint Tracking

Complaint registration, resolution SLA monitoring, and geo-tagged heatmaps.

Asset Management

GIS-based tagging and monitoring of pipelines, valves, pumps, and meters.

Mobile-Friendly Role-Based Access

Engineers, Supervisors, and Department Heads with relevant KPIs.

2.2 Geospatial (GIS) Integration
Integration with GIS layers (ArcGIS/QGIS/Mapbox/Google Maps API).

Map-based visualization of supply network, consumption, and complaints.

Zone-wise color coding for supply pressure, NRW, and complaint hotspots.

2.3 Technology Stack
BI Tools: Power BI / Tableau / Qlik (to be finalized with client).

Database Integration: Existing SCADA, ERP, and Billing System.

GIS Integration: ArcGIS/QGIS or Web Map APIs (Leaflet/Mapbox).

Deployment: On-Premise or Govt.-approved Cloud (as per policy).

3. Out of Scope (Can be considered as Phase-2 Enhancements)
Predictive maintenance using AI/ML.

IoT-based smart metering integration.

Mobile citizen app for direct grievance logging.

4. Deliverables
Requirement Gathering Document

Dashboard Wireframes & Design Mock-ups

Development of BI Dashboard (with GIS integration)

Data Integration with SCADA/ERP/Billing systems

Testing (UAT) & User Training

Deployment & Go-Live

Documentation & Knowledge Transfer