Reinstate Suspended Hotel GMB Listing

Job ID: 39815368

Budget: ₹600 – ₹1,500 INR

My hotel’s Google Business Profile was unexpectedly suspended for “policy violations,” and the notice specifically cites “misrepresentation.” I believe the issue stems from how our category and service information was entered, even though the physical address, photos, and other details remain accurate.

I need someone who already knows the reinstatement process inside-out—from diagnosing the exact trigger Google’s algorithm latched onto, to crafting a persuasive appeal, submitting supporting documentation, and following up until the listing is live again. Experience dealing with hospitality listings is a plus because I want the category structure optimised (e.g., main hotel category plus any relevant amenities) so this doesn’t happen again.

Here’s what success looks like for me:
• A clear summary of the misrepresentation issue and any other compliance gaps you find.
• A properly structured appeal (with revised categories or service descriptions where needed) that you submit on my behalf or coach me through submitting.
• Confirmation the profile is reinstated and publicly visible, with all legitimate reviews and search rankings intact.

If you’ve helped other hotels or similarly complex businesses bounce back from suspension, I’d love to hear how quickly we can move. Please outline your approach and the typical timeline for reinstatement when you reply.