Collection Department Strategy for Faster Dispute Resolution

I'm looking for a corporate strategy expert to develop an action plan for my collection department focusing on expediting dispute resolution. The primary goal of this plan is to enhance the efficiency of our dispute resolution process.

Note - i have the excel file i can show you the data but not shareable you need to analysis the data and provide me the strategy and action plan.

Key Requirements:
- Analyze current collection & dispute resolution processes
- Identify potential bottlenecks causing delays
- Propose actionable strategies to streamline these processes

Skills & Experience:
- Proven track record in corporate strategy development
- Experience within a collection department is a plus
- Strong problem-solving skills
- Excellent communication and presentation abilities