AWS Connect Assessment for Healthcare

I need an expert to scope and discover AWS Connect functionalities tailored for my healthcare business.

Key requirements:
- Evaluate AWS Connect for:
- Customer service management
- Appointment scheduling
- Patient information handling

- Provide a detailed report on feasibility, benefits, and potential challenges
- No prior customer service tools in use

Ideal Skills and Experience:
- AWS Connect expertise
- Background in healthcare solutions
- Strong analytical and reporting skills