Customer Survey Specialist for Mobile App Feedback

Job ID: 39186797

Budget: $250 – $750 AUD

I'm seeking an adept Customer Survey Specialist to collect feedback via email and phone for a new mobile app. This project targets both existing customers and new users. The primary focus of the feedback includes identifying usability issues, gathering feature requests, and assessing overall satisfaction with the app.

Ideal candidates for this project should have:
- Proven experience in conducting customer surveys
- Excellent communication skills, both written and verbal
- Ability to analyse and interpret customer feedback
- Experience with usability testing and feature request gathering
- Prior work with mobile app feedback is a plus

Your role will be critical in refining the app and ensuring it meets user needs.