Social Media Message Reply Assistant
Budget: $250 – $750 USD
I need reliable help keeping up with the direct messages that land in my social-media “freelance” channel each day. All replies will be sent right there on the platform—no email or WhatsApp work—so you should feel at home navigating a standard social inbox.
Most conversations come from potential customers or business partners, so I expect a friendly yet business-ready tone, accurate information, and quick turnaround. I’ll give you a short FAQ and brand-voice sheet; anything outside those guidelines can simply be tagged for me to follow up.
Deliverables
• Real-time monitoring and response during the agreed shift (Jakarta time preferred)
• Clear, grammatically correct replies in Bahasa Indonesia; occasional English is a plus
• End-of-day recap highlighting any issues I need to address
Acceptance Criteria
• Average first-response time under 10 minutes while you’re on duty
• 100 % adherence to the provided templates or approved variations
• No unanswered messages left pending at shift’s end
If you’re organised, type fast, and enjoy talking to people online, I’m looking forward to working with you.
Most conversations come from potential customers or business partners, so I expect a friendly yet business-ready tone, accurate information, and quick turnaround. I’ll give you a short FAQ and brand-voice sheet; anything outside those guidelines can simply be tagged for me to follow up.
Deliverables
• Real-time monitoring and response during the agreed shift (Jakarta time preferred)
• Clear, grammatically correct replies in Bahasa Indonesia; occasional English is a plus
• End-of-day recap highlighting any issues I need to address
Acceptance Criteria
• Average first-response time under 10 minutes while you’re on duty
• 100 % adherence to the provided templates or approved variations
• No unanswered messages left pending at shift’s end
If you’re organised, type fast, and enjoy talking to people online, I’m looking forward to working with you.