IT Service Desk Analyst
Budget: $250 – $750 USD
Service Desk Analyst at Uniting Care Health Australia under Wipro, help users resolve issue with computer or software. Also respond to user inquiries, assess problems and issues with IT equipment and applications, and help resolve these issues for users. Working closely with other IT department personnel to provide assistance on task that are outside the scope of expertise.
Technical Support Representative for 4 years with Voice and Non Voice Support for Mobile (iDevices such as IPhone /IPad) Messaging (Outlook and Skype) at Wells Fargo
Data Center Operation Technician for 4 years’ experience with System Center Operation Management (SCOM), Uptime monitoring tool, Cacti monitoring tool, Active Directory, Citrix and SAN Storage server (HP 3par and EVA) Help Desk Support for Hardware and Software, Service Now, Windows Workstation (Win7, Win8, Win10), Windows Server, Linux and Unix.
Technical Support Representative for 4 years with Voice and Non Voice Support for Mobile (iDevices such as IPhone /IPad) Messaging (Outlook and Skype) at Wells Fargo
Data Center Operation Technician for 4 years’ experience with System Center Operation Management (SCOM), Uptime monitoring tool, Cacti monitoring tool, Active Directory, Citrix and SAN Storage server (HP 3par and EVA) Help Desk Support for Hardware and Software, Service Now, Windows Workstation (Win7, Win8, Win10), Windows Server, Linux and Unix.