Home-Based Bilingual Health Support Agents

Job ID: 40352275

Budget: ₹12,500 – ₹37,500 INR

Work From Home Call Center Executives (Hindi & English) – Medical/Healthcare Process

We are hiring Work From Home Call Center Executives for a healthcare/medical support process. The role involves handling customer calls related to medicine orders, basic tele-support, and coordination with doctors.

Key Responsibilities:
• Handle inbound and outbound calls professionally
• Assist customers with medicine-related queries and order support
• Coordinate with doctors for prescription verification (if required)
• Maintain call records and update CRM systems
• Provide accurate information with a customer-first approach

Requirements:
• Fluency in Hindi and English (both spoken and understood clearly)
• Prior experience in BPO / Call Center / Healthcare support preferred
• Basic understanding of medicines or healthcare terminology is a plus
• Good communication and listening skills
• Must have a laptop, stable internet connection, and headset
• Ability to work in shifts

Job Type:
• Remote / Work from Home
• Full-time or Part-time options available

Compensation:
• Fixed monthly salary or per-call basis (to be discussed)
• Performance-based incentives

Additional Preferences:
• Candidates from India preferred
• Immediate joiners will be given priority

If you are interested, please apply with your experience details, language proficiency, and availability.