Customer Service Executive

Job ID: 39527812

Budget: ₹16,000 – ₹18,000 INR

Job Title: Customer Service Executive
Company: Altruist Technologies Pvt. Ltd.
Process: OneAssist – Inbound Customer Service
Location: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai – 400710
Work Type: Onsite (Work from Office)
Industry: BPO
Job Type: Full-Time
Shift Timing: Rotational Day Shifts
08:00 AM – 05:00 PM


09:00 AM – 06:00 PM


10:00 AM – 07:00 PM


11:00 AM – 08:00 PM
Interview Mode: Face-to-Face
Interview Time: 11:00 AM – 05:00 PM
Work Days: Monday to Saturday
Weekly Off: Rotational


Job Description:
Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.
Key Responsibilities:
Handle inbound calls from customers and resolve queries efficiently.


Ensure customer satisfaction through effective communication.


Maintain call records and adhere to process compliance.


Eligibility Criteria:
Education: Minimum 12th Pass or Graduate.


Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.


Age Limit: 18 to 34 years.


Gender: Male & Female candidates eligible.


Communication Skills:


Non-lingual (Good English): ₹16,000 in-hand


Linguistic Candidates (Regional Language): ₹18,000 in-hand


Compensation & Benefits:
Salary: ₹16,000 – ₹18,000 (based on language proficiency)


Incentives: Performance-based incentives available
Related categories: Sales Customer Support BPO