Call Center Network Stability Fix
Budget: ₹12,500 – ₹37,500 INR
I run a small desktop-based call-center BPO setup and the network keeps cutting out on us. The disconnections strike at random, not just during peak traffic, and they’re frequent enough to disrupt both voice calls and our translation work.
Here’s what I have already ruled out: I’ve power-cycled the router and every workstation, verified all cabling and patch-panel connections, and even opened a ticket with the ISP—none of it stopped the drops.
I need a network specialist who can remotely diagnose the true cause, apply (or guide me through) the fix, and verify that the line stays up under a sustained load. Wireshark, packet-loss monitoring tools, and any other diagnostics you recommend are welcome, as long as we end up with a rock-solid link.
Deliverable: a stable connection that holds without a single unexpected disconnect during an agreed-upon observation window, plus a short report outlining the root cause and the corrective steps taken so we can document it for future audits.
Here’s what I have already ruled out: I’ve power-cycled the router and every workstation, verified all cabling and patch-panel connections, and even opened a ticket with the ISP—none of it stopped the drops.
I need a network specialist who can remotely diagnose the true cause, apply (or guide me through) the fix, and verify that the line stays up under a sustained load. Wireshark, packet-loss monitoring tools, and any other diagnostics you recommend are welcome, as long as we end up with a rock-solid link.
Deliverable: a stable connection that holds without a single unexpected disconnect during an agreed-upon observation window, plus a short report outlining the root cause and the corrective steps taken so we can document it for future audits.