Medical Lab Billing & Collections

Daily insurance claims, weekly patient statements, and persistent follow-ups on outstanding balances all need to run smoothly in my diagnostic laboratory. I already have established workflows, but I now want a mid-level billing specialist who can slot straight in and keep the revenue cycle moving without hand-holding.

Your main responsibilities will be:
• Submitting clean claims to insurers and correcting denials promptly.
• Generating and issuing patient invoices, then recording payments accurately.
• Calling, emailing, and escalating overdue accounts until they are resolved.

Because our lab uses purpose-built billing platforms rather than generic accounting tools, hands-on experience with medical-lab-specific software is non-negotiable. If you have worked in systems such as Kareo, AdvancedMD, LabDaq, NueMD, or similar, please highlight it when you respond.

I track performance through aging reports, claim acceptance rates, and collection percentages, so you will send concise weekly dashboards outlining:
1. Total claims submitted vs. paid.
2. Outstanding A/R by aging bucket.
3. Actions taken on accounts sent to collections.

Onboarding is quick: you will receive secured remote access, payer credentials, and our SOPs. Communication is via Slack and a brief standing Zoom call each Monday.

If you can take ownership of the above from week one and keep denial rates under 4 %, let’s talk.