U.S Based Billing & Admin Support VA

**** THIS POSITION REQUIRES US-BASED PROSPECTS WITH ENGLISH AS A FIRST LANGUAGE, AS PHONE CALLS TO US CLIENTS ARE REQUIRED****

We’re Hiring: Billing & Admin Support VA (U.S.-Based Only)
Hi! I’m the owner of Journeys By Jamm, a luxury group travel company and gifting brand (Boxed Journeys). We deliver high-touch client experiences, group trips, and curated gift boxes for travelers and business owners.

We’re looking for a Billing & Admin Support Assistant to join us long-term.
Up to $10/hr to start, with room for raises + growth.

MUST:
Be U.S.-based (English must be your first language – phone calls required)
Be prompt, detail-oriented, and confident with follow-through
Be available to work 3–4 hours/day, 3 days/week
Open to training and committed to consistency

Primary Duties:
– Billing reminders & overdue follow-ups
– Client onboarding (onboarding phone calls, collecting forms, passports, card-on-file, contracts)
– CRM + email list updates
– Admin support for webinars, inbox, and scheduling
– Light Airtable tracking + customer service touchpoints

We use Zoho, 17hats, Airtable, Asana, ChatGPT, and Google Suite (experience is a plus but not required—we’ll train the right person).

We’re growing quickly, but struggling with timely payments, doc collection, and consistent backend support. This role is KEY to fixing that.
Metro Atlanta applicants are a PLUS PLUS PLUS.
If that’s you—or you’re just wildly organized and ready to grow with a luxe brand—contact me please.