Brouchure "AI-Driven Recovery Agent for Debt Collection "
Budget: ₹1,500 – ₹12,500 INR
Cgreen: Unlocking the Delta Between Lending & Recovery
❝When you lent, they were the perfect customer.
When they become overdue, something changed.
At Cgreen, we find what changed—and why.❞
? We Call It the Delta.
Cgreen specializes in uncovering the delta—the change in circumstances that transformed a borrower from ideal to overdue.
Our mission is simple yet powerful:
Understand the root cause. Automate the recovery. Restore trust.
? How We Solve the Puzzle
? AI-Driven Root Cause Analysis
We don’t just chase repayments.
We analyze what led to the default—from digital breadcrumbs to human emotion—using:
Voice AI to decode intent and emotional cues from customer conversations
ML-powered strategy engine that continuously learns and refines the next best action
Data-rich customer profiling: 200+ data points from calls, SMS, chats, skip tracing, and geo-context
The outcome? A custom recovery journey for each borrower.
? Our Rural Moat: Pragati Kendras
In villages and small towns, phone calls aren't enough.
That’s why Cgreen has built a physical rural layer—the Pragati Kendra network:
Local micro-entrepreneurs as franchisees
Face-to-face customer visits
Field insights transformed into structured digital intelligence
Community-based resolution & trust-building
From Sonbhadra to Solapur, our Kendras are the eyes, ears, and voice of lenders.
?️ The Cgreen Tech Stack
Layer
Function
? Cloud Dialer & Bot Calls
Automated engagement
? SMS, WhatsApp, Chat
Pre-visit nudges
?️ Voice AI
Emotion & intent detection
? Geolocation Matching
Hyperlocal agent allocation
? CRM & Strategy Engine
ML-guided workflows
? Agent & Field App
Ground-level input → cloud sync
? Delta Analyzer Module
Resolution intelligence
❝When you lent, they were the perfect customer.
When they become overdue, something changed.
At Cgreen, we find what changed—and why.❞
? We Call It the Delta.
Cgreen specializes in uncovering the delta—the change in circumstances that transformed a borrower from ideal to overdue.
Our mission is simple yet powerful:
Understand the root cause. Automate the recovery. Restore trust.
? How We Solve the Puzzle
? AI-Driven Root Cause Analysis
We don’t just chase repayments.
We analyze what led to the default—from digital breadcrumbs to human emotion—using:
Voice AI to decode intent and emotional cues from customer conversations
ML-powered strategy engine that continuously learns and refines the next best action
Data-rich customer profiling: 200+ data points from calls, SMS, chats, skip tracing, and geo-context
The outcome? A custom recovery journey for each borrower.
? Our Rural Moat: Pragati Kendras
In villages and small towns, phone calls aren't enough.
That’s why Cgreen has built a physical rural layer—the Pragati Kendra network:
Local micro-entrepreneurs as franchisees
Face-to-face customer visits
Field insights transformed into structured digital intelligence
Community-based resolution & trust-building
From Sonbhadra to Solapur, our Kendras are the eyes, ears, and voice of lenders.
?️ The Cgreen Tech Stack
Layer
Function
? Cloud Dialer & Bot Calls
Automated engagement
? SMS, WhatsApp, Chat
Pre-visit nudges
?️ Voice AI
Emotion & intent detection
? Geolocation Matching
Hyperlocal agent allocation
? CRM & Strategy Engine
ML-guided workflows
? Agent & Field App
Ground-level input → cloud sync
? Delta Analyzer Module
Resolution intelligence