AI-ecommerce + bot + woocommerce WhatsApp Support Platform with Middleware & Subscription Validation

We are building a modular AI-powered WhatsApp support system integrated with our existing WooCommerce, CRM infrastructure and subscription Support. All using Whatsapp as main Seller bot.

The system must include:

• WhatsApp Cloud API integration
• Custom middleware (Node.js or Python preferred)
• Subscription validation by WhatsApp phone number
• Role-based access control (Farmer, Field Technician, Repair Technician, Full Technician)
• AI integration (OpenAI API)
• Structured logging and audit trail
• Escalation to human support
• Clean architecture with separation between commercial and technical domains
• Integration with Kommo or other simular.
• Integration to Woocomerce
• Woocommerce al functions tests: freights, Payment, Invoice, orders, .....

at support subscription The middleware must:

Identify user by WhatsApp phone number

Validate active subscription

Detect user role and plan

Restrict AI responses according to role permissions

Log all technical interactions

Allow structured diagnostic flow

Be modular and scalable

The system must be production-ready, secure, and well documented.

We are not looking for a simple chatbot.
This is a structured technical diagnostic platform.